Vgo Live Privacy Policy

Last Revised Date: March 14, 2025

Welcome to Vgo Live (hereinafter referred to as the "Platform")! This "Vgo Live Privacy Policy" (hereinafter referred to as the "Policy") stipulates how Huka Technology Limited. ("Vgo Live," "VGO LIVE," "we," "us," or "our") and our affiliated entities worldwide collect, use, share, and process your personal information when you utilize our platform, related websites, services, applications, products, and content (collectively, the "Service").

Important Notes:

• We recommend reading this Policy alongside the "Vgo Live User Agreement" ("Terms of Service"). In cases of conflict, this Policy prevails.
• The Service is intended for adults only. You must be at least 18 years old (or the age of majority under local law) to use our services. Minors found using our services may result in account termination and data deletion. Guardians should supervise minors' activities and contact us if they discover unauthorized use.

Your Consent:

By completing the registration process, browsing, or using the Service, you acknowledge having read and agreed to this Policy's contents, granting clear and informed consent for the processing of your personal data as outlined. This Agreement is primarily written in English. Inconsistencies between translated versions and the English original are resolved in favor of the English version.

Policy Updates:

We periodically update our Privacy Policy to reflect service improvements, legal changes, and other factors. We strive to notify all users of substantial changes affecting user rights through platform notifications or pop-ups. Regular reviews are recommended. The last updated date appears at the Policy's top. Continued use post-update signifies agreement with the revised Policy. Disagreement requires service cessation.

1. Information Collection:

We collect information from and about you, including:

Information You Provide:

• Account Registration: Mobile number, verification code, and password for registration. Protect your password's security.
• Personal Data: Age, gender, nickname, country/region, language, photos, avatars, etc. (optional).
• User-Generated Content: Text, comments, photos, recordings, live broadcasts, metadata, etc., when posting, enriching profiles, or chatting. Avoid uploading sensitive information.
• Feedback: Messages or feedback sent via customer service, email, or other channels, with corresponding contact information.
• Payment & Purchase Records: Generated when purchasing goods or services (payment platform handles sensitive information).
• Security Verification: Mobile number or third-party social platform account for account authenticity and security (not for marketing).
• Surveys/Challenges: Gender, age, preferences, etc., for participation. Opt-out available.

Automatically Collected Information:

• Device Information: Device ID, model, type, OS version, language, name, and region.
• Network Information: IP address, network operator.
• Behavioral Data: Login, search, browsing history, interactions, etc.
• Cookies: To collect and analyze website usage data (not for tracking ads).
• Geographical Location: Permission-based access for location-based services, such as recommending nearby friends.

Information from Other Sources:

• Third-party platform accounts (e.g., Apple, Google) for registration/login, linked accounts.
• Information from service providers, affiliated entities, and others (e.g., user content, direct messages, complaints).

2. Information Use:

We use your information to:

• Support service use, including creating live rooms, contacting friends, recommendations, content interaction, etc.
• Identity verification, account creation/management, efficient login, and information recall.
• Technical/security issue diagnosis/repair, data statistics/analysis, product/service requests, and internal operations.
• Personalized content based on your country/region.
• Purchase request processing and delivery.
• Direct communication, including service updates.
• New product/feature development and testing.
• Platform abuse, fraud, and illegal activity detection.
• Protecting user, other users', and our legitimate interests.
• Using publicly posted content in advertising on partner websites/products.
• Responding to requests and communicating processing results.
• Other purposes disclosed during collection or based on your consent.

3. Information Sharing:

We will not sell your personal information. Sharing occurs with your consent or as legally permitted:

• Service Providers & Business Partners: For business function support, cloud services, payment processing, data analysis, and security.
• Within the Group: For better service provision.
• Legal Reasons: To protect intellectual property, cooperate with law enforcement, respond to subpoenas, court orders, etc., and comply with laws.
• With Your Consent: For other purposes based on your consent or instructions.
• Third-Party Platforms: If you log in via third-party services or share Vgo Live usage information.
• Public Profile Viewing: Other users can view your publicly posted profile.
• Business Transactions: In mergers, acquisitions, sales, or corporate reorganizations, your information may be transferred. Recipients must comply with this Policy.

4. Security Measures:

We take information security seriously, employing reasonable and appropriate measures to protect your information from loss, misuse, and tampering. Encryption technology is used. Understand that no website or transmission is fully secure. You're responsible for maintaining password confidentiality.

5. Your Rights:

You have rights under privacy laws, which we endeavor to uphold. Exercise rights through app functions, device settings, or contact us via customer service:

• Access & Modification: Access and modify your information online.
• Deletion & Account Termination: Delete or request deletion of some or all information. Deleted accounts cannot be retrieved.
• Revoke Authorization: Manage device permissions and browser settings to withdraw consent. Some features may become unavailable.
• Other Legal Rights: Exercise other rights provided by law.

6. Minors' Personal Information:

We do not serve users under 18. If we discover minor information, we'll delete it and terminate the account. Contact us if you find unauthorized minor use.

7. Disclaimer:

Protect your privacy and security. Avoid sharing sensitive information publicly. You're responsible for posted content.

8. Contact Us:

Questions, suggestions, and requests about this Policy can be sent to [email protected].

9. Special Terms for California Residents:

If you're a California resident, additional terms apply as supplements to this Policy, per the California Consumer Privacy Act and other regulations. We won't sell or share your personal information for personalized ads. Please refer to Policy Part 3 for service providers' information disclosure. Review the first part for collected information categories. Exercise rights as per applicable laws. We won't discriminate based on your rights' exercise. Contact us as stated in Policy Part 8 for questions.