Last Revised Date: March 14, 2025
Audit and Reading: Prior to utilizing Vgo Live, please ensure you have meticulously read and fully grasped each clause, particularly those pertaining to liability exemptions or limitations, minor protection, and other significant clauses. Clauses involving your substantial rights and interests, such as limitations and liability exemptions, may be emphasized in bold to draw your attention.
You must attain the age of 18 (or the legal age of majority according to your local law) to use Vgo Live. Minors under 18 years old are prohibited from using our products and services. Guardians who discover minors under their supervision using our services should promptly notify us, and we will take timely measures to address the situation. Vgo Live deeply respects and adheres to regional minor protection laws and regulations, employing timely inspections and other methods to safeguard minors' rights. However, such protective measures for minors are limited and should not be regarded as our legal obligation or effective guarantee for verifying minors' identity information.
When utilizing Vgo Live services, you must abide by local laws, regulations, and moral customs. Any conduct violating these norms will solely be your responsibility. Avoid involving us in public incidents or criminal cases due to your use of Vgo Live. Otherwise, we reserve the right to suspend or terminate your service and cooperate with all competent authorities in their investigations. Additionally, we retain the right to seek compensation from you.
This Agreement outlines your understanding of the following:
The "Vgo Live User Agreement," "Vgo Live Privacy Policy," and other future agreements constitute an integral part of this Agreement. We encourage you to review them regularly.
This agreement is between Vgo Live World Limited (hereinafter referred to as "Vgo Live" or "we") and users of Vgo Live-related services (hereinafter referred to as "users" or "you"). By using Vgo Live and its services, you agree to abide by this Agreement. Disagreement with any term will prevent us from providing services; please discontinue use immediately.
This Agreement may be updated periodically. Updates will be notified through appropriate means, such as in-app messages. Disagreement with revised terms requires immediate cessation of use. Continued use signifies acceptance of the revised terms.
As a social platform, Vgo Live offers content sharing, group joining, live streaming, communication, and interaction services, aiming to foster a friendly, equal, and healthy online community.
Visit our official website or download from our authorized app store. We provide different versions for various devices. Please download and install the official version compatible with your device.
To use Vgo Live, you must provide your own mobile phone and related devices. Internet connectivity is required for full functionality, with associated fees borne by you.
Use Vgo Live legally and appropriately within officially released jurisdictions and in compliance with local laws. Unauthorized use outside these jurisdictions entails full legal responsibility.
We may update or modify products and services, including service modifications, upgrades, suspensions, terminations, new service introductions, or software replacements. Optional updates may limit functionality if not applied.
Register through your mobile number or use third - party platform account authorization. Ensure compliance with relevant laws and regulations.
Minors cannot register. Immediate cessation of use is required. Discovered minors' accounts will be promptly addressed.
Provide accurate personal information during registration and updates. Modifications must comply with local laws, regulations, beliefs, and customs. Inaccuracy or non - compliance may result in service refusal or losses for which you are liable.
Your account is for personal use only. Unauthorized sharing, lending, renting, transferring, selling, or other uses are prohibited. Account security is your responsibility. Loss or theft due to improper handling is your liability. Promptly notify us of unauthorized use or security breaches.
Cancel online or via email. Account cancellation revokes all permissions and deletes or anonymizes data, except as required by law. Post - cancellation, you remain responsible for prior use.
Violation of the Agreement or local laws may result in emergency measures, including bans, freezes, or restrictions, without prior notice. You bear the risks of risky behavior.
You acknowledge and agree not to post:
User-transmitted content does not reflect Vgo Live's views. We do not guarantee content accuracy, completeness, appropriateness, or authenticity. We are not responsible for user content or its security and privacy. Protect your privacy and avoid sharing sensitive information.
You are fully responsible for your actions. Vgo Live may take measures, including content deletion, account bans, service termination, and legal action, against any conduct violating laws, regulations, or this Agreement.
Inappropriate behavior causing complaints, claims, delisting risks, or administrative penalties requires you to compensate Vgo Live for all losses.
We may disclose your identity to third parties claiming infringement of their rights, subject to court/authority orders.
We encourage reporting prohibited behavior and will promptly address complaints.
Any dispute arising from or related to this Agreement, including existence, validity, interpretation, enforcement, or termination, shall be submitted to the Hong Kong International Arbitration Center (HKIAC) for final arbitration in English, according to its then-effective rules.
You affirm that you possess independent spending power in accordance with the local laws of your region.
When utilizing Vgo Live products and services, you may opt to purchase paid services offered by Vgo Live, such as live streaming rewards.
For these paid services, you must complete the payment through the third-party payment tool supported by the official Vgo Live version. Compliance with the service specifications of the third-party payment tool is mandatory, and payment must be made in the currency accepted by said tool. You acknowledge and agree that we cannot guarantee the security, accuracy, effectiveness, or timeliness of third-party payment tools, nor can we provide any warranties related to them. We shall not be liable for any disputes or losses arising from your use of these third-party payment tools.
These third-party payment tools may require you to provide certain personal information during payment transactions to facilitate payments through their financial institutions and comply with applicable international, national, federal, state, and local laws and regulations.
You understand and acknowledge that due to the nature of internet products, once you purchase any Vgo Live paid services, such as membership services, virtual props, special effects, virtual gifts, etc., the transaction is final, and the payment is non-refundable and non-reversible.
The paid services you purchase can only be utilized within Vgo Live, and such usage must comply with all applicable laws. For instance, virtual props cannot be traded, exchanged for legal tender of any political entity, used as credit or collateral, or utilized for any form of investment or transfer.
When purchasing Vgo Live paid services, please review the consumption rules of the relevant services promptly to avoid unnecessary losses. Vgo Live reserves the right to adjust the sales methods and rules of paid services at any time.
You acknowledge and guarantee that the sources of payment for your paid services are legal and compliant, and that your consumption behavior and purposes comply with all applicable legal documents and the requirements of this Agreement, without posing risks to Vgo Live's compliance operations.
All intellectual property rights of Vgo Live products and services belong to us, encompassing software, technology, programs, web pages, text, images, audio, Vgo Lives, and more. The copyrights, patent rights, and other intellectual property rights of the software we use to provide Vgo Live products and services are ours.
Under no circumstances may you use "Vgo Live" or any trademark, service mark, trade name, function variable name, website name, or other brand identity (collectively, the "Logo") related to the Vgo Live brand without authorization. Without our prior written consent, you may not display, use, or apply for registration of trademarks, registered function variable names, etc., in any manner, either alone or in combination with the aforementioned logos mentioned in these Terms. Violation of this Agreement may result in losses to us or others, for which you bear all legal responsibility.
You understand and promise that the content you publish when using Vgo Live, including but not limited to text, images, video, audio, and other forms of content, is either original to you or has been legally authorized. You grant us a worldwide, royalty-free, non-exclusive, sublicensable right for all content you upload through Vgo Live, in all forms. To better protect your rights, you acknowledge our right, in accordance with the authorization granted in the preceding paragraph, to protect the intellectual property rights of the content you upload and publish, either ourselves or through entrusted third parties.
Our Services are provided "as is" and "as available." Although we strive to ensure service continuity and security, we do not represent or warrant that:
We are not liable for any loss or damage caused by:
Under no circumstances shall we be liable for indirect, consequential, punitive, incidental, special, or exemplary damages, including lost profits suffered by users due to their use of Vgo Live (even if we have been notified of such damages or the possibility of loss). Our total liability to users, regardless of the cause or manner of conduct, shall never exceed the fees incurred by the users for using our services.
Our services are intended solely for private use. You agree not to use Vgo Live for any commercial or business purposes, and we shall not be liable for any commercial or business losses.
You agree that any claim or action arising from or related to the use of Vgo Live or these Terms must be filed within one year after such claim or action arises, or it shall be forever barred.
When using Vgo Live, we may collect your personal information to provide you with better services and corresponding technical support. For detailed information on personal information protection, we encourage you to review the "Vgo Live Privacy Policy" promptly.
We value your user experience. Should you have any questions about our products and services, payment, or this agreement, you may contact our customer service online or via email at [email protected]. We will respond promptly upon receiving your feedback.
Each provision of this Agreement is considered an independent and severable part. If any specific provision in this Agreement is determined to be invalid, illegal, or unenforceable for any reason (including but not limited to violation of local laws and regulations, ambiguity, or unenforceability), such invalidity, illegality, or unenforceability shall not affect or impair the legality, validity, and enforceability of the remaining provisions of this Agreement.
This Agreement is concluded in English and may be provided to you in multiple languages. You acknowledge and agree that in the event of a conflict between the English version and any other language version, the English version shall prevail.